Hear what is stuck, and who can move it
With Unloq, you hear when a renewal is held at legal or a support queue nears its limit. Ask why, and Unloq ranks the fixes.
Hear what is stuck, and who can move it
With Unloq, you hear when a renewal is held at legal or a support queue nears its limit. Ask why, and Unloq ranks the fixes.
Hear what is stuck, and who can move it
With Unloq, you hear when a renewal is held at legal or a support queue nears its limit. Ask why, and Unloq ranks the fixes.
“Why are renewals stuck?”
Ask why, and Unloq ranks the causes and tells you what needs to be done.
“Why are renewals stuck?”
Ask why, and Unloq ranks the causes and tells you what needs to be done.
“Why are renewals stuck?”
Ask why, and Unloq ranks the causes and tells you what needs to be done.
Trace it to the liability cap
Unloq shows the clause customers are rejecting and how many renewals it is holding up.
Trace it to the liability cap
Unloq shows the clause customers are rejecting and how many renewals it is holding up.
Trace it to the liability cap
Unloq shows the clause customers are rejecting and how many renewals it is holding up.
Get the recommended next step, and delegate it
Unloq recommends one step and says why. Approve it and send it to the person who will do it.
- Based on 24 similar calls in your history.
- Calls Unloq rated 70 to 80% worked 76% of the time.
- Main evidence: 9 customers asked to raise or remove the liability cap, and 3 stuck renewals are held on that clause.
Odds checked against your own history. How the odds are checked
Get the recommended next step, and delegate it
Unloq recommends one step and says why. Approve it and send it to the person who will do it.
- Based on 24 similar calls in your history.
- Calls Unloq rated 70 to 80% worked 76% of the time.
- Main evidence: 9 customers asked to raise or remove the liability cap, and 3 stuck renewals are held on that clause.
Odds checked against your own history. How the odds are checked
Get the recommended next step, and delegate it
Unloq recommends one step and says why. Approve it and send it to the person who will do it.
- Based on 24 similar calls in your history.
- Calls Unloq rated 70 to 80% worked 76% of the time.
- Main evidence: 9 customers asked to raise or remove the liability cap, and 3 stuck renewals are held on that clause.
Odds checked against your own history. How the odds are checked
Working on IM Group’s XPENG UK launch, we went through their live support tickets to find where service quality fell short, and built the data foundation under an AI customer service bot.
Ask what is holding things up
Example answers from a made-up company. On yours, every figure traces back to its source.
Ask what is holding things up
Example answers from a made-up company. On yours, every figure traces back to its source.
Ask what is holding things up
Example answers from a made-up company. On yours, every figure traces back to its source.
Questions we get asked
Getting one answer, and someone to act on it.
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You
Still have questions?
Send us the question you would most like answered about your own business.
Unloq resolves every metric to one definition your team agrees with us before any query runs, so a question asked two ways gets one answer. The definitions are versioned, and a change to how a figure is calculated goes on the record with its date. One customer experience lead put the problem to us as "two analysts, two stories, so I distrust the output".
Yes. You give Unloq guardrails and parameters, along with your escalation rules and the metrics that matter to you, and Unloq acts on what it knows. Once Unloq has those structures and guidelines for how to behave, Unloq supports you by routing each step to the right owner: a contract clause goes to legal, a carrier rate goes to the logistics lead, with the evidence attached. You, as the owner, approve the step first, because Unloq never acts without a human in the loop.
Yes. Once you have given Unloq access to the files, Unloq reads documents and messages alongside the figures, which is how a stuck renewal gets traced to the clause customers keep rejecting. Shared drives and inboxes connect through MCP connectors with read-only access, permissions are enforced by role on every query, and every read is logged. Where that data lives is your choice of three set-ups, from your own cloud to a private, encrypted space on ours. Each answer names the documents it drew on, so your team can check the reasoning against the paperwork before anyone acts.
Fix the biggest cause first, and Unloq ranks the causes by their share of the problem so you can see which one that is. The cause a team argues about first can be a small one. When nearly half the delay comes from one clause, that clause goes to the top with its evidence. Bring us the cause your team is arguing about.
Questions we get asked
Getting one answer, and someone to act on it.
Unloq resolves every metric to one definition your team agrees with us before any query runs, so a question asked two ways gets one answer. The definitions are versioned, and a change to how a figure is calculated goes on the record with its date. One customer experience lead put the problem to us as "two analysts, two stories, so I distrust the output".
Yes. You give Unloq guardrails and parameters, along with your escalation rules and the metrics that matter to you, and Unloq acts on what it knows. Once Unloq has those structures and guidelines for how to behave, Unloq supports you by routing each step to the right owner: a contract clause goes to legal, a carrier rate goes to the logistics lead, with the evidence attached. You, as the owner, approve the step first, because Unloq never acts without a human in the loop.
Yes. Once you have given Unloq access to the files, Unloq reads documents and messages alongside the figures, which is how a stuck renewal gets traced to the clause customers keep rejecting. Shared drives and inboxes connect through MCP connectors with read-only access, permissions are enforced by role on every query, and every read is logged. Where that data lives is your choice of three set-ups, from your own cloud to a private, encrypted space on ours. Each answer names the documents it drew on, so your team can check the reasoning against the paperwork before anyone acts.
Fix the biggest cause first, and Unloq ranks the causes by their share of the problem so you can see which one that is. The cause a team argues about first can be a small one. When nearly half the delay comes from one clause, that clause goes to the top with its evidence. Bring us the cause your team is arguing about.
+
You
Still have questions?
Send us the question you would most like answered about your own business.
Questions we get asked
Getting one answer, and someone to act on it.
+
You
Still have questions?
Send us the question you would most like answered about your own business.
Unloq resolves every metric to one definition your team agrees with us before any query runs, so a question asked two ways gets one answer. The definitions are versioned, and a change to how a figure is calculated goes on the record with its date. One customer experience lead put the problem to us as "two analysts, two stories, so I distrust the output".
Yes. You give Unloq guardrails and parameters, along with your escalation rules and the metrics that matter to you, and Unloq acts on what it knows. Once Unloq has those structures and guidelines for how to behave, Unloq supports you by routing each step to the right owner: a contract clause goes to legal, a carrier rate goes to the logistics lead, with the evidence attached. You, as the owner, approve the step first, because Unloq never acts without a human in the loop.
Yes. Once you have given Unloq access to the files, Unloq reads documents and messages alongside the figures, which is how a stuck renewal gets traced to the clause customers keep rejecting. Shared drives and inboxes connect through MCP connectors with read-only access, permissions are enforced by role on every query, and every read is logged. Where that data lives is your choice of three set-ups, from your own cloud to a private, encrypted space on ours. Each answer names the documents it drew on, so your team can check the reasoning against the paperwork before anyone acts.
Fix the biggest cause first, and Unloq ranks the causes by their share of the problem so you can see which one that is. The cause a team argues about first can be a small one. When nearly half the delay comes from one clause, that clause goes to the top with its evidence. Bring us the cause your team is arguing about.