Privacy Policy

Unloq Solutions Ltd
Last updated: 26 March 2026

Who we are

Unloq Solutions Ltd ("we", "us", "our") is a company registered in England and Wales (Company No. 15958795). Our registered office is 83 Light Hall Lane, Shirley, Solihull, England, B90 4FS.

We are the data controller for personal data collected through this website.

What data we collect

We may collect the following personal data through this website:

Contact and enquiry forms. If you contact us or submit an enquiry, we collect the information you provide, which may include your name, email address, phone number, company name, and any details included in your message.

Analytics (no personal data). This website uses Framer's built-in analytics, which are fully anonymised. IP addresses are hashed with a daily rotating key and cannot be traced back to any individual. No cookies are used and no persistent identifiers are created.

Email communications. If you subscribe to updates or correspond with us by email, we collect your email address and the content of those communications.

How we use your data

We use personal data for the following purposes:

  • To respond to your enquiries or requests

  • To provide information about our products and services

  • To improve our website and user experience

  • To comply with legal obligations

Legal basis for processing

Under UK GDPR, we rely on the following legal bases:

  • Legitimate interests for responding to enquiries and improving our services

  • Consent where you have opted in to receive marketing communications

  • Legal obligation where we are required to retain data by law

Cookies

This website does not use cookies. Framer's built-in analytics operate without cookies or persistent identifiers and do not require a cookie consent banner.

If we add third-party services in future (such as Google Analytics or embedded video), we will update this policy and implement appropriate consent mechanisms.

Data sharing

We do not sell your personal data.

We may share your data with:

  • Hosting provider. This website is hosted by Framer B.V. (Amsterdam, Netherlands). Framer processes limited technical data to serve the website. Framer holds ISO 27001 and SOC 2 certifications. Data transfers to the Netherlands are covered by the UK adequacy decision for EEA countries.

  • Service providers. We may use third-party tools (such as email platforms) to manage communications. These providers process data on our behalf under appropriate agreements.

  • Legal requirements. We may disclose data if required by law, regulation, or legal process.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes described above or as required by law. Enquiry data is typically retained for 24 months from your last contact with us, after which it is deleted.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at the details below.

International transfers

Your data may be processed in the European Economic Area (Framer's hosting infrastructure). These transfers are covered by the UK's adequacy decision for EEA countries. We do not transfer personal data outside the UK or EEA unless appropriate safeguards are in place.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

Contact us

If you have questions about this policy or wish to exercise your data rights, contact us at:

Unloq Solutions Ltd
83 Light Hall Lane, Shirley, Solihull, England, B90 4FS
Email: privacy@unloq.ai